Privacy & Policy

The privacy policy of ukmedsdirect.uk (here after referred to as ‘the company’) has been drawn up in accordance with the laws that govern the UK and EU regulatory bodies, together with the relevant laws concerning the usage and collection of data. When you use our site, you are agreeing to the privacy policy and terms and conditions of the company. Our privacy policy is subject to change without prior notice, as the company deems necessary to do so. We implore all our clients to regularly check our site and read over our important pages including terms of service and so on before purchasing.

The Information We Collect

The company collects relevant data needed to run the website, regarding the banking details and personal data of clients – better known as identifiable data. Also collected is non-identifiable data such as browser name, IP address and operating system at the time of logging in. This information is subject to third parties however we do not share our users’ identifiable data with anyone. This information is also secure and encrypted for maximum protection. Users must submit the correct information when it comes to their names, billing addresses, delivery addresses and banking details as this is vital in ensuring that orders are delivered timeously and accurately.

Use Of Information

Identifiable and non-identifiable data collected by the company is utilised to optimise clients’ online experience, to ensure it is user-friendly, efficient and on the highest level possible. Customers can rest assured that their banking details and personal data is only used to approve and confirm orders. We may however choose to contact clients and inform them of relevant promotions and specials at times. We will not disclose any personal data to any third party, unless required by law to do so, and we offer a stable and secure platform to procure medication online.

Use Of Cookies

The company uses cookies to improve user experience online and this allows service providers that are affiliated with the company to also define the non-identifiable information of a user. We are in full control of this function and we may decide to discontinue granting permission to third parties if we find it in the best interest of our users. We are affiliated with certain third-party service providers to ensure our users have an overall satisfying experience when they interact with and buy from our website. However, we do not grant access to important personal information of our users to any third party members. Users are also in control of accepting or rejecting cookies from our website via their browser settings – this will of-course influence their experience and ability to utilise our platform as intended.

Data Privacy And Protection

The company is always seeking ways to provide the best features for users online, so that the experience is smooth and safe. This entails also incorporating important security updates to ensure protection of personal information and optimum customer care as well. The company processes all payments on a secure server and the website is SSL encrypted.

Do You Have Questions For Us?

If you  have queries, get in touch with the customer support team via the Contact Us page.

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